British Gas Boiler Repair

Expert assistance
Fixed price boiler repairs from £79
Repairs guaranteed for one year

Call 0333 230 5082

When your boiler is on the blink and you want to deal with a national company you can trust with years of experience, British Gas boiler repair services are the perfect solution. British Gas is the leading energy provider in the UK and offers a range of services designed to keep energy bills down and boilers operating perfectly across the country. Whether you are experiencing a full breakdown or you have noticed a fault, one call to their support line will give you access to qualified and experienced engineers that will have the problem rectified as quickly as possible.

Repairs start from just £79 and are then guaranteed for a year. It means you can rest assured that a qualified engineer will come to your aid if you experience the same problem again within 12 months of the repair and for no extra cost. A fixed price also ensures you don’t face any uncertainty when it comes to the repair bill.

Boiler Repair Or Repair & Cover?

British Gas offers two options for boiler repair: a one-off repair or repair and cover. You’ll pay a fixed one-time price for a one-off repair. If you’d rather protect yourself against future repairs, you can pay a monthly charge that will give you 12 months of repair cover including labour and parts, an annual service and unlimited engineer callouts. Which you choose will depend on your individual needs and whether you want to take the chance of paying for repairs as they happen or have repair costs covered throughout the year. If your boiler is relatively new, it might be best to pay for a one-off repair and arrange an annual service once a year. If your boiler is old and prone to more problems, repair and cover may be the best choice and could save you money in the long run.

The Pros & Cons Of The British Gas Boiler Repair Service

Here at Boilers Prices, we like to give you a balanced and fair view of the options you have available for boiler repairs. We want you to make the right decision while armed with as much unbiased and valuable information as possible.


  • Quality service: As you can expect from a leading energy provider, British Gas aims to provide customers with the highest quality of service and will also carry out a full safety check of your boiler and parts.
  • Work and parts guaranteed: British Gas offers a one-year guarantee on all repairs and a 5-year guarantee on new boilers and central heating systems.
  • A trusted brand: Of course, you could use a local company, but if you want the peace of mind that comes with using a trusted national brand, British Gas is a good option. All engineers are Gas Safe registered and you don’t have to be a British Gas customer to use their repair services.


  • Can be more expensive: Compared to smaller, local companies, British Gas parts and labour can be more expensive. For this reason, we recommend getting at least 3 quotes from local companies so that you can weigh up the differences.
  • Response times may be slower: British Gas operates across the UK. However, their engineers may not be able to get to you as quickly as an engineer from a local company.

The Top 10 Boiler Problems

Boilers can break down and develop faults for a number of reasons. Here are 10 of the most common boiler faults.

1. No heat or hot water

If you find yourself with no heat or hot water, it could be down to airlocks, broken diaphragms or issues with the thermostat. It could also be down to low pressure.

2. Leaking and dripping

If you discover a pool of water underneath your boiler, it could mean you have a leak. This is usually down to a faulty internal component, but you should contact a qualified gas engineer to identify the exact cause.

3. Strange sounds

If you hear whistling, banging or gurgling sounds coming from your boiler or anywhere in your central heating system, this could mean the water pressure is too low or that there is air in the system. An imminent pump failure could also be the problem.

4. Pilot light going out

If the pilot light on your boiler fails to stay ignited it could be down to a number of issues, including a faulty thermocouple, a deposit build-up or a draught blowing out the pilot light.

5. Low pressure

When the pressure in a boiler drops too low, it may cause your central heating system not to function properly. Most boilers have a built-in pressure gauge on the front panel. If the gauge is showing a reading that is lower than 1, this could be the issue.

6. Frozen condensation pipe

Condensing boilers have a condensation pipe fitted that leads outside of your property. If this becomes frozen, it could cause your boiler to stop working.

7. Problems with the thermostat

When a thermostat loses accuracy or starts to turn off the heating when it is not supposed to, it could be time to replace it. Check your thermostat is set to the right setting and that it has power before arranging a replacement.

8. Kettling

Exactly as its name suggests, kettling is when the boiler starts to make an odd rumbling noise much like a boiling kettle. This can occue when sludge or limescale builds up inside the boiler and these deposits restrict the water flowing through the heat exchanger.

9. Radiators not heating up

If your radiators are ice cold when you expect them to start heating up, it could be down to deposits building up in your central heating system or air building up in your radiators. They will usually need to be bled, which is a fairly common and straightforward procedure.

10. Boiler switching off on its own

When a boiler keeps switching itself off, it could be down to a problem with pressure, the pump or the thermostat.